FAQ

1

How much do you charge to edit a wedding video?

We have fixed prices for our services, covering editing, color correction, music selection, storytelling, and stabilization. Prices start from $200, with specifics depending on the chosen package.

2

Is color correction in packages or an extra cost?

Yes, basic color correction is included in all our packages. Advanced color grading or specialized corrections might incur additional charges.

3

What packages do you offer for wedding video editing?

We offer packages like Teaser, Highlight, Extended Highlight, Documentary, Feature Film, Ceremony Edit, and Full Wedding Suite. Each focuses on capturing unique moments in different styles.

4

Do special effects cost extra?

Basic effects are included in our standard packages. However, advanced special effects or animations are priced separately based on the complexity and duration.

5

Can I customize a package based on my needs?

Absolutely! We understand that every wedding is unique, and we’re happy to customize a package to best fit your specific needs. Please click here.

6

How many revisions are included in the editing package ?

Our packages include up to 3 rounds of free revisions. We believe this allows for ample opportunity to ensure the final product meets your expectations.

7

What is the cost for additional revisions?

Additional revisions beyond the included 3 round rounds are charged at $50 / round.

8

Can I request a faster turnaround for an additional fee?

Yes, we do offer expedited services for clients who need their videos in a shorter timeframe. The additional fee for this service is $100.

9

Do you offer discounts for multiple wedding videos?

Yes, we do offer bulk discounts when editing multiple wedding videos. For more details and to discuss specific discount rates, please get in touch with us here.

10

Do you charge extra for footage over the package limit?

Our standard packages cover up to 12 hours of raw footage. If your footage exceeds this duration, we charge a nominal fee for every additional hour. To get a clear estimate based on your specific requirements, please click here.

1

How does the wedding video editing process work?

Upon receiving your footage, we align with your style or vision. Our team reviews the material for key moments, then proceeds with editing, color correction, and audio enhancement. Client feedback is considered throughout. If you want a unique style, we can accommodate.

2

How do you ensure the edit captures our wedding day?

Absolutely! Your wedding video should reflect your unique story. Before editing, we’ll discuss your vision and desired styles or elements. Your input is crucial, and we welcome feedback to ensure the final edit meets your expectations

3

Do you have reviews or testimonials from past clients?

Yes, we have received numerous glowing testimonials from our satisfied clients. While many of these reviews can be found on our website, we invite you to visit our Facebook page for additional feedback from our clients.

4

How can I provide feedback or a review for the video?

Absolutely! We’ll share a link with you via Vimeo to review the edit, allowing you to provide specific feedback directly on the video and our email response times are quick. We value your input and will ensure it’s integrated seamlessly into the final product.

5

How long will it take for my video to be edited?

Our standard editing turnaround time is 10 days. However, depending on the complexity of the footage, we may be able to deliver sooner. We always prioritize quality in our work. If you have a specific deadline, please inform us in advance, and we will do our utmost to accommodate it.

6

How many years have you edited wedding videos?

We are a dedicated team of 10 wedding video editors, all of whom have between 5 to 6 years of experience in both shooting and editing wedding videos. That’s all we focus on, and we’re proud of the expertise we’ve built over the years.

7

Can I see samples of your previous work?

Absolutely! We’d be happy to share our portfolio which showcases a variety of wedding videos we’ve expertly edited over the years.

8

How do you handle client confidentiality during the editing process

We prioritize client confidentiality. Every piece of footage and information is treated confidentially, protected by our team’s non-disclosure agreements. We securely store all data, never using your videos outside of the service requested. Post-project completion, we ensure to delete the footage for added privacy.

9

Do you provide updates during editing?

Yes, we do! Our clients can log in to their account on our website to view updates on their projects. We ensure transparency every step of the way and are always at hand to address any queries or concerns.”

10

How do I submit my raw footage?

You can send us your raw footage using Google Drive or Dropbox. If you prefer, you can also request a link from us, and we will provide you access to our dedicated upload service”

1

What are your accepted payment methods?

We accept various payment methods including credit/debit cards and PayPal. Please let us know your preference, and we’ll guide you through the process.

2

Is there an expedited service option and its cost?

Yes, we offer an expedited service for clients who require a quicker turnaround. This service comes at an additional charge of $100 over the standard price.

3

Do you require a deposit upfront? If so, how much?

Yes, we require a deposit to secure your booking. Typically, this is a non-refundable 20% of the total cost.

4

What’s your refund policy for cancellations or issues?

We prioritize client satisfaction. If you cancel before editing begins, we’ll refund your 20% deposit. Once started, the deposit is non-refundable. You get three revision rounds. If unsatisfied after revisions, you can withhold the remaining payment, cancelling the project. After full payment post-review, no refunds are given, implying satisfaction.

5

Is there a late fee for overdue payments?

We do not charge late fees. After a video is sent for review, we anticipate feedback within a month. If no response is received, we will wait an additional month. If there’s still no feedback after two months, the order will be canceled, and the 20% deposit will be forfeited./p>

6

Do you offer any discounts or promotions?

We offer promotional discounts during certain seasons or events. Additionally, we provide special rates for repeat clients and bulk bookings. We recommend reaching out to our team or checking our website for current promotions and discount offers.

7

Do you accept international credit cards for payment?

Absolutely! While we currently accept payments in USD, we’re excited to announce that we’ll soon be accommodating payments in various local currencies for added convenience.”

8

When is the balance due? After video delivery?

The remaining balance of 80% is due upon completion but before the final delivery of the edited video. This ensures the project’s successful conclusion. Once the payment is cleared, we send the final edited video for you to download.

9

How secure is my payment information with your service?

Your payment security is paramount. We use SSL, advanced encryption, and trusted payment processors, ensuring your information is never stored or compromised.

10

Do you offer discounts for multiple wedding videos?

Yes, we offer bulk discounts for multiple videos. Please contact our team for specific pricing.

1

Do you blend drone and ground footage from weddings?

We’re adept at blending drone and ground footage with techniques like color grading, motion tracking, and stabilization, ensuring smooth transitions between aerial and ground scenes.

2

How long is a typical wedding video montage?

A standard wedding video montage lasts between 3 to 5 minutes, but the duration can be adjusted based on the client’s specifications.

3

In what formats will I receive the edited video?

Clients will receive the edited video in popular formats like MP4, MOV, or any specific format requested. We ensure compatibility across various devices and platforms.

4

Can I get the video in both digital and physical formats?

We provide videos in digital format for easy access and sharing. Unfortunately, we do not offer physical formats at this time.

 

5

Can I select moments for the highlight reel?

Absolutely! Clients can provide timestamped in-points and out-points from the raw footage to pinpoint desired scenes. This ensures precision in editing and guarantees that the highlight reel aligns with the client’s vision.

6

Can you correct poorly lit or off-color footage?

We would need to evaluate the footage first. Please get in touch with us, and we’ll review the footage before providing a definitive answer.

7

Can you add effects like slow motion and transitions?

We don’t do special effects, but we do incorporate slow motion and transitions to enhance the storytelling of your video.

8

Do you offer different styles of wedding video editing?

We offer varied wedding video editing styles, from Teaser Videos, Highlight Video, Full Documentary, Ceremony Edit, to Full Wedding Edit Suites.

9

How do you handle cultural moments in wedding videos?

Each wedding is unique with its traditions and emotions. Our editors emphasize these special moments, ensuring authenticity in the final edit. Before starting, we converse with clients to understand the nuances of specific rituals, making the video truly reflective of your experience.

10

Do you use licensed music in the videos?

Yes, we do. To ensure no copyright issues, we use licensed tracks, primarily sourcing our music from Musicbed

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